SERVICE DEPARTMENT

Our Location

Vaughn Chrysler Jeep Dodge Ram
1317 Vaughn Drive
Ottumwa, IA 52501

Service: (844) 330-5393
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service

Offer valid 3/1/20 – 4/30/20. Available on select tires in stock at participating dealerships. OHTSU, Kelly and Laufenn tires are excluded. Not compatible with the Tire Price Match Guarantee. See your Service Advisor for details on separate Michelin, BFGoodrich and Uniroyal promotional offers. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes 4-wheel tire rotation, oil replacements up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 5/31/20. **MOPARGOLD Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Expires 24 months after date of original oil & filter purchase at an FCA US LLC dealership. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, shop supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes 4-wheel tire rotation, oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details **MOPARGD50 Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

*Additional charges may apply. Service contract with full synthetic diesel motor oil replacement up to 12 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. Service Advisor has details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 05/31/2020

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

Service Special :   Off Any Service
Service Special

Off Any Service

Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Must present the original coupon upon arrival for initial service. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. One coupon per vehicle. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Mopar Service Special :  Off
Mopar Service Special

Off

Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tire  Rotation : $5 Off
Tire Rotation

$5 Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br> Or Shoe Replacement : $109.99
Brake Pad
Or Shoe Replacement

$109.99

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br>Or Shoe Replacement : $109.99
Brake Pad
Or Shoe Replacement

$109.99

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front Or Rear Brake Service <br>With Machining Rotors : $139.35
Front Or Rear Brake Service
With Machining Rotors

$139.35

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Express Lane Oil & Filter Change : $27.99
Express Lane Oil & Filter Change

$27.99

Engine oil replacement up to 5 qts. New Mopar/Magneti Marelli Oil Filter. Fluid level inspection. Additional charges may apply. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Express Lane Oil & Filter Change : $85.99
Express Lane Oil & Filter Change

$85.99

Engine oil replacement up to 13 qts except for EcoDiesel, which is up to 11 qts. New Mopar/Magneti Marelli Oil Filter. Fluid level inspection. Additional charges may apply. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check : $99.99
Air Conditioning Check

$99.99

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Charging System Test : $19.99
Charging System Test

$19.99

Battery test. Voltage regulator test. Alternator/generator test. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Cooling System Service <br>Drain/Replace : 5% Off
Cooling System Service
Drain/Replace

5% Off

Inspection of hoses and belts. Antifreeze replacement (1 gal max). Pressure test system. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Mopar Accessories Discount : 10%  Off
Mopar Accessories Discount

10% Off

Discount on available accessories for FCA US LLC vehicles. See dealer for complete details and a copy of the warranty. Percentage-off may not be available on installation price. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT and ALFA ROMEO are registered trademarks of FCA Group Marketing S.p.A., used with permission. Maximum Value: $50.00

Expires 12/31/2020

Bonus Coupon Discount : 10% Off
Bonus Coupon Discount

10% Off

Discount on service and/or parts purchases. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts. Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Maximum Value: $50.00

Expires 12/31/2020

Meet Our Service Staff

Customer Care Manager Angie Cody
X
515-446-7214 Direct/Text
Customer Care Manager
Angie Cody

Contact Information


Our sales person Shannon was very helpful knowledgeble and plesant. We would recommend her to anyone looking for a vehicle.

- Wade Reese

First time buying a new truck that I felt happy about the deal I got. It was simple and fast, they had the truck ready when we got there. They advertised all the rebates and discounts and price and that's what I paid. I will be back.

- Mike

Good selection, good prices, good sales.

- Luda

Excellent place to shop for a new vehicle. Jeff the sales rep was extremely helpful, I would definitely buy another vehicle from him

- Norman

Excellent job! So professial. We loved Tod Smithart.

- Elaine

Great people and large selection of vehicles.

- Connie

They were great!! Not pushy and very reasonable!! We got our new vehicle and are so happy with it!! I wld definitely recommend this place to anyone!!

- lonna

Excellent service. Highly recommend! Thanks Mike!

- Sid

Fast friendly service every time!!!

- Brenda

They were very accommodating.

- Carol

their salesmen give you all your options before you decide to buy. It is only one hard inquiry if you try to get financing great place to buy a vehicle!

- Tabitha

Our salesman saw to our every need. We enjoyed our experience and drove away with the vehicle we wanted. It was worth the 2 hour drive.

- Minga

These guys are great! I am from out of town and they got me in on a Sat. and got me back on the road!

- Ronie

I purchased my Ford Flex there a month ago. Everything went smooth. I will recommend them to anyone looking to buy.

- Michael

These guys are great! I am from out of town and they got me in on a Saturday and got me back on the road!

- Ronie

Our salesman saw to our every need. We enjoyed our experience and drove away with the vehicle we wanted. It was worth the 2 hour drive.

- Minga

Their salesmen give you all your options before you decide to buy. It is only one hard inquiry if you try to get financing. Great place to buy a vehicle!

- Tabitha

Fast friendly service every time!!!

- Brenda

Excellent service. Highly recommend! Thanks Mike!

- Sid

5 Stars! I highly recommend Dean Dinning he was wonderful and sold me an amazing car!!!

- Ashley K
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