Vaughn Chrysler Dodge JeepĀ® RAM Frequently Asked Questions (FAQ)

Dealer Sales Rep talking to customers

Sales FAQ

What Areas Does Vaughn Chrysler Dodge Jeep® RAM Serve?

Vaughn Chrysler Dodge Jeep® RAM is located in Ottumwa, IA, and works with drivers throughout southeastern Iowa and northern Missouri. Customers regularly visit us from Oskaloosa, Mount Pleasant, Pella, and Kirksville when they are ready to shop for a new or pre-owned vehicle.

What Vehicles Do You Carry?

Our inventory includes a full lineup of new Chrysler, Dodge, Jeep, and RAM models, along with a wide selection of used cars, trucks, and SUVs. Popular models available through our showroom include vehicles like the RAM 1500, Jeep Grand Cherokee, and Chrysler Pacifica, giving drivers strong options across trucks, SUVs, and family vehicles.

Do You Offer Commercial Vehicles?

Yes. We carry commercial vehicles designed for business use, including options such as RAM ProMaster vans and heavy-duty RAM trucks. Our team can also assist with commercial ordering and help match your business with the right vehicle for daily operations or fleet needs.

Do You Buy Cars?

Yes. Even if you are not purchasing another vehicle from us, you can bring your car in and receive a cash offer. You can also trade your vehicle in and put its value toward your next new or used model.

Finance Department FAQ

Does Vaughn Chrysler Dodge Jeep RAM Offer Financing?

Our Jeep finance center works directly with customers to arrange auto loans and lease options for new and pre-owned vehicles. We review available lender programs and manufacturer incentives to help build a payment plan that fits your budget.

How Do I Get Started with Financing?

You can begin by using the online credit application on our website, which allows our team to review your information before you arrive. This helps us prepare financing options so you can spend more time focusing on the right vehicle.

mopar service technician conducting a battery check

Service Department FAQ

What Services Are Available at Vaughn Chrysler Dodge Jeep RAM?

Our RAM service department handles routine maintenance and repair work using advanced diagnostic equipment. From oil changes and inspections to more involved repairs, our technicians are equipped to keep your vehicle running properly.

Can I Schedule Service Online?

Our website includes a scheduling tool that allows you to choose an appointment time and let our team know what your vehicle needs before your visit.

Parts Department FAQ

Do You Offer MOPAR® Parts And Accessories?

Yes. We provide MOPAR® parts and accessories built specifically for Chrysler, Dodge, Jeep, and RAM vehicles. Whether you are replacing a component or upgrading your vehicle, our team can help you find the right fit and place an order if needed.

Our Location

Vaughn Chrysler Jeep Dodge Ram

Sales

641-244-3278
Monday: 8:30 am - 7:00 pm
Tuesday: 8:30 am - 7:00 pm
Wednesday: 8:30 am - 7:00 pm
Thursday: 8:30 am - 7:00 pm
Friday: 8:30 am - 6:00 pm
Saturday: 9:00 am - 5:00 pm
Sunday: Closed

Service

641-575-3110
Monday: 7:30 am - 5:30 pm
Tuesday: 7:30 am - 5:30 pm
Wednesday: 7:30 am - 5:30 pm
Thursday: 7:30 am - 5:30 pm
Friday: 7:30 am - 5:30 pm
Saturday: 8:00 am - 3:00 pm
Sunday: Closed

Express Lane

Monday: 7:30 am - 5:00 pm
Tuesday: 7:30 am - 5:00 pm
Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 5:00 pm
Friday: 7:30 am - 5:00 pm
Saturday: 8:00 am - 2:30 pm
Sunday: Closed

Parts

641-244-3397
Monday: 8:00 am - 5:30 pm
Tuesday: 8:00 am - 5:30 pm
Wednesday: 8:00 am - 5:30 pm
Thursday: 8:00 am - 5:30 pm
Friday: 8:00 am - 5:30 pm
Saturday: 8:00 am - 3:00 pm
Sunday: Closed

Body Shop

(641) 682-4574
Monday: 7:30 am - 5:30 pm
Tuesday: 7:30 am - 5:30 pm
Wednesday: 7:30 am - 5:30 pm
Thursday: 7:30 am - 5:30 pm
Friday: 7:30 am - 5:30 pm
Saturday: Closed
Sunday: Closed